{"productPicker":{"title":"Select the Dyson machine you own."},"serialPrefixLookup":{"serialPrefixLookupTitle":"Enter your serial number for Dyson support","descriptionText":"We need the first three digits of your serial number. You'll find it on your machine, on the label that looks like this.","imageUrl":"/medialibrary/Images/Dyson/Support/SerialNumberRatingPlate.ashx","richText":"<p>Example: <strong>123</strong>-SG-A12345 or <strong>AB1</strong>-SG-A123456</p>","helpLinkText":"Do you need help locating your serial number?","helpLinkUrl":"/lightboxes/shop/informationlinks/findyourserialnumber/findyourserialnumberdesktopandmobile.aspx","buttonText":"Find your machine","errorText":"Sorry we don't recognise that serial number. Please check and try again."},"journey":{"productBanner":{"backButtonText":"Return to selection"},"breadcrumbTrail":{"expandText":"See all steps","supportLandingPageTitle":"Support"},"contactUs":{"resolvedTitle":"We're glad the problem has been solved.","resolvedSubtitle":"Please let us know if there's anything else we can help you with.","unresolvedTitle":"Apologies. We can not help you online.","unresolvedSubtitle":"But our customer support team will be able to solve your problem","inTouchText":"Please contact us.","expertsText":"Our experts are ready to help you.","contactMethods":[{"callUsText":"Call us free on","phoneNumber":"1800 3976674","helplineText":"Our Helpline is open from 9am to 9pm Monday to Friday and 9am to 5pm Saturday.","weekdayOpeningText":"","weekendOpeningText":"","contactMethod":"PHONE"},{"emailUsText":"Email us at","emailAddress":"sg.service@dyson.com","contactMethod":"EMAIL"}]},"rateSupport":{"buttonText":"Submit feedback","ratingTitle":"How would you rate our online support?","ratingText":["","","","",""],"submitAlertText":"Please select a Rating"},"stepsData":{"downloadText":"Download PDF"},"promotionalBanner":{"isPromotionalBannerEnabled":"false","heading":null,"content":null,"appStoreImage1":"","appStoreImage2":"","appStoreLink1":null,"appStoreLink2":null}},"language":{"countryCode":"SG","cultureCode":"en-SG"},"deepLinkBaseUrlPath":"SupportHome.aspx","error":{"resolveUnavailableText":"Support network unavailable","productUnavailableText":"The requested product is not available at this time","unableToContinueJourneyText":"We are unable to continue the current journey online","genericErrorText":"Our support system has encountered an error"},"pageTitle":"Support","isBottomBreadcrumbIsEnabledForTheMarket":false,"siteHomePageURL":"https://support.dyson.com.sg/","siteHomePageDisplayName":null,"isSiteHomePageIsEnabled":false,"headerHtml":null,"footerHtml":null}